Cruising thrugh Life
Product Evaluations: Real World Experiences...
While Practical Sailor does an admirable job of aiding the yachtman in purchasing decisions, they don't actually use all their products all the time. In the list on the following pages I'll provide my experiences with a variety of companies and or products. The data is not scientific by any way shape or form. It is provided in the hope that my real world experence may give others some valuable feedback. As in all things free; consider this worth what you pay. As I add to this page I'll add details as to why I placed the various items in the categories I did.
The following pages contain my experience and observations:
Grade A -----Grade B------ Grade C------ Grade D ------Grade F
Grade A: Any company that makes it on to this page must be able to produce a product that can take the abuse I've given it and or provide a level of service that tolerates my expectation in support i.e. responding to emails in less than 24 hours and / or responding politely and knowledgeably to phone calls during normal business hours.
Grade B: This grade I give to any company that has an exceptional product but for some reason, their service falls short. Examples would include email contacts but no responses to an email, phone contact but you end up on hold for minutes and never get to anyone that has an answer that makes sense.
Grade C: I consider items that make it into this catagory to have some positives and negatives. With the right management or solid R and D these products would move up a level. I would purchase thes if there is not a better quality product available or I'm only looking a some single uses and wish to soon discard the product.
Grade D: I wouldn't buy again. I'm not happy I was conned into or talked into purchasing this product.
Grade F: Buy or use at your own peril. You must consider yourself a lucky person to sucessfully use this product.